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.jpg "Polar Fleece Rug Purple")
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| Shop with confidence at Trojan Equine ! RETURNS POLICY: If you are not completely satisified with your purchase, simply return it within 5 days for a replacement or full refund (not including freight costs). WRONG SIZE ??: we are happy to exchange your rug or combo if its not the right size, simply return the rug or combo in its original packaging within 5 days of receipt. ADDRESS FOR RETURNS: Trojan Equine, PO Box 111, Booval 4304 QLD PAYMENT OPTIONS: We appreciate and respect that some people may have concerns about using their credit card on the Internet or may simply prefer to pay another way. So we have provided a range of payment options which you can select when you Checkout your order, including: Credit Card: Visa, Mastercard, Bankcard. Direct Deposit: By Phone Banking, Internet Banking or over the counter transfer. BPay: By Phone Banking or Internet Banking Cheque or Money Order:? When you place an order you will immediately be sent a Confirmation Email which you can print out, attach your cheque or Money Order to and post or fax to us. Post to: Trojan Equine, PO Box 111, Booval 4304 QLD Fax to: 07 32886174 Please note: The banks take FOUR complete working days to clear a cheque and we cannot send your order until the cheque has been cleared. We cannot accept cheque or money order payments from overseas because of the high bank charges these attract. SHIPPING: All orders within Australia are delivered by Australia Post. Orders under $150 Will be charged at a flat rate of $12.00 (within Australia) Orders over $150 Will be delivered free of charge (within Australia) Delivery costs will be shown at the checkout before you are asked to confirm your order. If you would like to use a different delivery method, please tell us in the Comments section during the checkout process. If you get a meesage advising that shipping is not available to your location please email us. Email: info@trojanequine.com.au SECURITY: We use SSL (Secure Sockets Layer) 128 bit encryption to protect your information including your personal details, address, phone number, email address and credit card information. You can tell when you are using SSL by the address in the browser website address field which will begin with https instead of http, and a padlock (Internet Explorer) or key (Netscape Navigator) at the bottom right of your screen in the Status Bar. You can also confirm this by Right Clicking on the page you are viewing and selecting Properties. Details of the Secure Connection will be displayed. Every page where you are asked to provide information is protected by SSL. PRIVACY POLICY: We respect your right to privacy. We do not use any information that you provide to us for any purpose other than fulfilling your order, providing you with requested information and informing you of special offers from time to time. We do not release it to third parties for any reason whatsoever, except where required by law. We do not use it for general marketing purposes. We use the latest available technology and sound commercial practices to prevent unauthorised access to your information. We regard email communications as confidential and private, and subject to this policy. CONTACT US: If you have any concerns at all about shopping with Trojan Equine please feel free to contact us at by email at: info@trojanequine.com.au |
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